Privacy Policy

At AnimePillow.Shop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.All payments are processed through secure, third-party encrypted gateways (e.g., Shopify Payments, PayPal). AnimePillowShop does not store your full credit card numbers or raw financial credentials.

  • Device Information: Version of web browser, IP address, time zone, cookie information, and how you interact with the Site.

  • Other Information：We also collect information through Cookies and similar tracking technologies to improve site navigation and personalize our marketing efforts.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Offering products for sale, processing payments, shipping and fulfillment of your order.

  • Keeping you up to date on new products (30-40 designs monthly), services, and offers.

  • Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store.

  • We share your shipping address with our logistics partners to ensure your purchased products are delivered safely.

  • We may share your information to comply with applicable laws and regulations.

4. 100% Discreet & Private Transactions

We understand the private nature of our products.

  • Discreet Billing: Your credit card or PayPal statement will show a neutral billing name.

  • Private Packaging: Your order will arrive in plain, unbranded packaging. No character names or sensitive descriptions will appear on the outside of the box.

  • Discreet Customs Labels: International shipments are labeled with neutral terms like "Home Textile" or "Pillow Cover."

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

6. Cookies

We use cookies to improve your browsing experience and to remember your preferences. You can control and manage cookies through your browser settings.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: info@animepillow.shop